Terms of Service

1. Acceptance of Terms

By accessing or using Joey, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. Description of Service

Joey helps you create, edit and review social content using your brand voice and owned media. Publication requires your approval and a configured supported publishing destination. The current private preview uses test billing and restricted publishing. Visual Flows, the engagement inbox and Telegram extensions are outside this release.

3. User Responsibilities

You are responsible for all content generated and published through your account. You must comply with the terms of service of any third-party platforms (Twitter/X, LinkedIn, Facebook) you connect to Joey. You must not use Joey for spam, harassment, or any unlawful purpose.

4. Open Source License

The Joey source code is licensed under the MIT License. The hosted service is provided as-is without warranty. The source-code license does not include hosted infrastructure, model usage or third-party services. Your use of those services remains subject to their terms.

5. Hosted plans and payment

The Free hosted plan has limited usage. Creator, Pro and Agency are monthly subscriptions billed per workspace. Prices and limits are shown on pricing and in Settings → Billing. Taxes, currency conversion and the total payable are shown at checkout. Dodo Payments processes purchases and provides payment receipts and the billing portal. Subscriptions renew automatically until cancelled. Model usage with your own API keys is billed separately by your model provider. The ability to own additional workspaces does not include paid service for those workspaces; each has its own billing.

6. Plan changes, cancellation and refunds

Use Settings → Billing → Manage billing to view renewal dates, change payment methods, download invoices or cancel. The portal shows the effective date and any amount due before you confirm a plan change. An upgrade requires successful payment; a scheduled downgrade keeps your current plan until its effective date. Cancellation at the next billing date stops renewal and retains paid access for the current period. Immediate cancellation ends paid access immediately. Cancellation does not itself request a refund. See our cancellation instructions and refund policy for the 7-day first-payment refund window and renewal review process.

When paid access ends, Free limits apply. New video renders and autonomous scheduled work require paid access. Existing content remains available for review; exceeding a Free resource limit prevents creating more of that resource. Previously approved publication jobs may still complete, so cancel unwanted posts separately. Failed payments can restrict paid features; use Manage billing or contact us to resolve them.

7. Limitation of Liability

To the extent permitted by applicable law, Joey and Evonera are not liable for indirect, incidental or consequential loss from content errors, scheduling failures or third-party platform changes. Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded.

8. Contact

For service, billing or cancellation support, email joey@evonera.net.