Privacy Policy

1. Information We Collect

When you sign up for Joey, we collect your name, email address, and account credentials. When you connect social media accounts, we store OAuth tokens necessary to authenticate with third-party platforms (Twitter/X, LinkedIn, Facebook). We also store drafts, uploaded images and videos, source links, branding, approvals and publishing history. For billing we store customer and subscription identifiers, plan and payment status, and checkout references. Payment details are collected by Dodo Payments; Joey does not store full card numbers or card security codes.

2. How We Use Your Information

We use your information solely to operate the Joey platform: authenticating your account, generating and storing social media drafts, posting approved content on your behalf, and improving the service. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

When you choose voice input, Joey records microphone audio until you press Stop or the 45-second limit is reached. The recording is sent through Joey to Google for transcription. Joey processes the audio in memory and does not save it as an uploaded asset. The transcript stays in your chat box for review until you submit it. Google processes the recording under its own terms and retention rules.

3. Data Security

Workspace Google API keys are sent over HTTPS for validation, then encrypted with AES-256-GCM before storage in Convex. Encryption keys stay in backend environment configuration, separate from database records. Saved provider keys are never returned to the browser. Only workspace owners and admins can replace or remove them. Other preview service credentials remain in backend configuration. Workspace membership controls access to content. No storage or transmission system can guarantee absolute security.

4. Data Retention

We retain your account data for as long as your account is active. You may request access, correction or deletion of your account data by contacting joey@evonera.net. Billing records and security logs may be retained as needed for legal obligations, disputes and fraud prevention. Copies held by payment or social platforms follow their own retention rules. Deleting a Joey account does not remove posts already published on social networks; cancel subscriptions and scheduled posts before deletion.

5. Service providers and transfers

We share the data needed to provide the features you use with hosting and database providers (Cloudflare Workers and Convex), authentication provider WorkOS, media storage and rendering providers (Cloudflare R2 and Modal), Dodo Payments for billing, connected social platforms and publishing providers such as Zernio, and the model or research providers you select. Content sent for generation or rendering can include your drafts and media. These providers may process data outside your country under their own terms and safeguards. Dodo’s handling of purchase data is described in its privacy policy.

6. Cookies and operational data

Authentication cookies keep you signed in and identify your active workspace. We collect operational logs and error information to maintain the service and investigate failures, including failed checkout and publishing requests.

7. Contact

For privacy inquiries, email joey@evonera.net.